Get In Touch
Get in Touch with GTA Furnitures
**Address:** 12545 Colerain Dr, Suite 8
Caledon, ON L7E 0P6 • Phone: +1 (289) 651-8777
**Email:** support@gtafurnitures.com
Frequently Asked Questions
How can I reach customer support?
You can contact our customer support team through the contact form on this page, or by calling our dedicated service line during business hours. We're here to assist you with any questions or concerns.
What is your response time for inquiries?
We typically respond to inquiries within 24 hours. If your question is urgent, please make sure to indicate that in your message.
Can I request a custom furniture piece?
Yes, we do offer custom furniture solutions. Please reach out via our contact form to discuss your specific requirements and we’ll guide you through the process.
What are your shipping options?
We offer a variety of shipping options depending on your location and order size. You can find detailed information about our shipping services during the checkout process.
Do you have a price match guarantee?
While we strive to provide competitive pricing, we do not have a formal price match guarantee. However, if you find a lower price on a similar item, please let us know and we’ll do our best to accommodate.
How can I track my order?
Once your order is shipped, you'll receive an email containing a tracking number. You can use this number to monitor your order's journey right to your doorstep.
What should I do if my furniture arrives damaged?
If your order arrives damaged, please contact us within 48 hours of delivery. Take photos of the damage and send them to our customer support team, and we’ll assist you in resolving the issue.
Are your products covered by a warranty?
Yes, most of our products are covered by a warranty that protects against manufacturing defects. Specific warranty details can be provided upon request.